Frameworks & Service Management Industry Best Practices

All solutions are developed and framed with the best practices in the industry. C2 Enterprise and his team hold certifications and expertise necessary to successfully meet the standards of the market.


ITIL® (Information Technology Infrastructure Library) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations. It is a process-based framework in managing the life cycle of IT Services. ITIL® gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. 


COBIT® (Control Objectives for Information and related Technology) is an IT Governance framework and supporting tool set that allow managers to bridge the gap between control requirements, technical issues and business risks. COBIT® enables clear policy development and good practice for IT control throughout organizations. COBIT® emphasizes regulatory compliance, helps organizations to increase the value attained from IT, and enables alignment.