Orchestrate Efficient Services

Optimize IT service delivery with an all-in-one service management solution (ITSM). C2 ATOM supports and automates your business workflows, thus improving operational efficiency.

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Exceed Customers Expectations With a Robust ITIL® Service Desk System

Aligned to ITIL® Good Practices

Follow up on your queries by following the ITIL® framework including Incident Management, Problem Management, Change Management and Service Request Management.
Easy Service Request Management

Manage all types of requests with an all-around view of your activities. On top of an personalized user grid, manage your tasks and projects through a Kanban, Gantt or Calendar mode.
Setup Efficient Workflows

Create custom IT triggers, dynamic workflows, and enable task automation following an equipment change will spark your productivity.
Unlimited Process Automation

Automate service delivery and IT support activities by supporting your processes with codeless and easy-to-use business rules.
Service Management Beyond IT

Whether your requests are IT-related, in regards to human resources or financial services, C2 ATOM can support service management beyond IT.
Asset & Inventory Management Made Easy

Dynamically visualize the reliability of your inventories and easily manage the changes made.
ITSM Reports & Dashboard

Measure your teams performance thanks to custom and built-in reporting features. Easily assemble your best IT service desk metrics and customize its display depending on your needs.

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Businesses getting things done with C2 ATOM

Unifying Business Units through ITSM

Metro's 10 Years of Efficient Service & Support Solutions

98% User Satisfaction Increase

Resolution Times Reduced by 25% at Harnois Group

Easily adaptable to cities & institutions needs

Video : Annual C2 ATOM User Conference

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Designed to Transform your Service Center

Benefiting from workflows and standardized processes through C2 ATOM helped our team be more efficient.

Rachelle Thompson, Business Solutions Manager, Fasken

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Recognized as an Industry Leader

Service Desk Features you Need

Incident Management Problem Management Change Management Service Level Management Asset Management Self Service Portal Service Catalog CMDB Workflow & Automation

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Got Apps to Connect?

Easily integrate existing systems with efficient API-Rest and web services.

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Orchestrate Efficient Services

Exceed Customers Expectations With a Robust ITIL® Service Desk System

Aligned to ITIL® Good Practices

Easy Service Request Management

Setup Efficient Workflows

Unlimited Process Automation

Service Management Beyond IT

Asset & Inventory Management Made Easy

ITSM Reports & Dashboard

Businesses getting things done with C2 ATOM

Explore more IT Service Management Success

Designed to Transform your Service Center

Improve ITSM Service Delivery on the Cloud

Be More Efficient with a Self Service Portal

Better IT Audit & Reporting for Improved Business Decisons

Recognized as an Industry Leader

Info-Tech

G2 Crowd

PINK certified

Finance Online

Service Desk Features you Need

Latest News

Summer Release

ARTICLE

Ebook

C2 ATOM Success

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