Integrated Service Management Software

Block 1

Enable Automation Potential

Improve your teams efficiency with workflows and business rules.

Improve your teams efficiency with workflows and business rules.

Reduce your agents workload

Enterprise

Generate and Monitor Custom Reports

Raise service quality with reporting and dashboards.

Raise service quality with reporting and dashboards.

Elevate your Performance

Nos services

Share Knowledge within your service desk

Facilitate collaboration and users empowerment.

Facilitate collaboration and users empowerment.

 

Increase support efficiency

Clients

Agriculture, Pêcheries et Alimentation Québec
Loto Québec
Ministère du Conseil exécutif
Sécurité publique Québec
SODEC
Public Institutions
Public Institutions
CHUQ
Fondation Cité de la santé
McGill University Health Centre
Régie de l'assurance maladie
Ministère de la santé et des services sociaux
Health & Biomedical
Health & Biomedical
CGI
Nova Scotia Liquor Corporation
S.M. International Group
Enterprise of Services
Enterprise of Services
350 Organizations Rely on our SolutionsSee our Customers
FSTQ
La Capitale
Professionals Financial
Desjardins
LDP_logo
Finances & Insurances
Finances & Insurances
Harnois Groupe Petrolier
Lassonde
Metro
Richelieu Hardware
Robert Transport
Manufacturing & Distribution
Manufacturing & Distribution
Ville de Gatineau
Ville de Laval
Ville de Lévis
Ville de Magog
Ville de Saint-Jérôme
Ville de Sherbrooke
Citizen Demands
Citizen Demands

Resources Section

Useful Service Management Resources at your reach

DISCOVER OUR BLOG

Blog - November 28 2017 - To measure or optimize customer service, there are so many metrics and possible indicators. How to... »

PRESENTATIONS & WEBINARS

ITIL® V3 2011 and Project Management

Guides & Documents

Track your Service desk performances

This service desk guide includes tools to measure the quality of services and support activities... »

NEWS AND SOFTWARE UPDATES

December 20 2017 - We are happy to share the outcome of an effective partnership between our team and C2 ATOM users.... »
November 13 2017 - C2 Enterprise is a big family, a team that surpasses itself with the collective work of its members... »