Exceed customers expectations with great service
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Clearer Request Overview
Manage all types of requests with a better overview of your activities.
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Operate workflows
Create custom triggers, dynamic workflows, and asset automation that will take you to a whole new level of user support.
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Unlimited automation
Automate unlimited delivery of your services by supporting your code-free and easy-to-use business rules efforts.
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Beyond IT services
Whether your requests are IT, related to human resources or financial, C2 ATOM can support multi-departments services.
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Asset & Inventory
Dynamically visualize the reliability of your inventories and easily manage the changes made.
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Reports & Dashboard
Measure your teams performance thanks to custom and built-in reporting features.
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Aligned to good practices
Follow up on your queries by following the ITIL® framework
Explore more IT Service Management Success
Driving Business Results
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98
%user satisfaction Increase
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50
%request backlog decrease
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112
departments involved
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52 747
ticket annually
Designed to transform your service management
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Elevate every agent’s routine
Give your team a flexible ticket grid, automated notifications, fast search tools and automatic requests categorization.
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Be more efficient with self-service
Provide your customers with a easy to use portal for sbmitting requests or report incidents. Requesters empowerment can only make you better.
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And yes, Better Business & IT Decisions
Enjoy customized reports, dashboards, custom searches, versatile export and integration modes for day-to-day tracking of your results.
Global Workflow Activation
Benefiting from workflows and standardized processes through C2 ATOM helped our team be more efficient.
Rachelle Thompson, HelpDesk Supervisor, Fasken Martineau
See more SuccessIs your team overloaded with request & follow-ups?
Don't be slowed down by a large amount of requests. Find ways to make your agents perform better and reduce the volume of incoming tickets with C2 ATOM and get inspired by concrete business success.
Learn moreGot Apps to Connect?
Easily integrate existing systems with efficient API-Rest and web services.