Service Management & Process Automation Tailored for Success
Easily manage & automate requests, assets & tasks through a codeless, ITIL-ready software.Ask for a Free trial
Deliver Outstanding Support
Easy to use and highly comprehensive software that generates better response time and resolution time, allowing your teams to collaborate and provide great service for your clients. It’s also a quick-to-install ITSM tool built for reaching your ultimate automation potential and operating best-in-class ticketing.Learn about C2 ATOM
All-in-one web-based service desk software, designed for helping IT support, customer service, project development teams and managed service providers with service delivery activities. Available both in Cloud and On-Premise model, C2 ATOM modernizes your ITSM practice to provide extraordinary results.
Helpdesk ITIL-framed toolset
The solution supports ITSM /Service Desk capabilities such as Incident management, problem management, change management, service request management, service catalog, self-service portals, knowledge management, project management, event, service level and access management.
Robust Asset Management
Manage assets such as inventory, contracts, licences and purchase orders inside a robust and structured CMDB. C2 ATOM allows you to track unlimited assets and automate preventive maintenance. Mitigate impact using dynamic relations/impacts view, helping your teams with change processes.
Automation is an integral part of the solution through codeless easy to use business rules. This allows escalation, workflow management, task assignment automation, custom triggers creation, asset automation, approvals.
Enabling Quality Service Delivery
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Beyond IT, this integrated system also allows organizations to scale up using cross-departments service catalogs and enable self-service portal to reduce agents’ workload, putting IT as a real partner for business.See its potential
Codeless Configuration for a fast and efficient deployment.
Unlimited end-users on web portal, custom fields, tasks, business rules, etc.
One filtered service catalog for multidepartment service & support.
Open & documented Rest- API. Ability to call web services and enables third party integration.