• Service Management & Process Automation Tailored for Success

    Easily manage & automate requests, assets & tasks through a codeless, ITIL-ready software.

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Deliver Outstanding Support

Easy to use and highly comprehensive software that generates better response time and resolution time, allowing your teams to collaborate and provide great service for your clients. It’s also a quick-to-install ITSM tool built for reaching your ultimate automation potential and operating best-in-class ticketing.

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Top Features

‎All-in-one web-based service desk software, designed for helping IT support, customer service, project development teams and managed service providers with service delivery activities. Available both in Cloud and On-Premise model, C2 ATOM modernizes your ITSM practice to provide extraordinary results.

Helpdesk ITIL-framed toolset

The solution supports ITSM /Service Desk capabilities such as Incident management, problem management, change management, service request management, service catalog, self-service portals, knowledge management, project management, event, service level and access management.

Robust Asset Management

Manage assets such as inventory, contracts, licences and purchase orders inside a robust and structured CMDB. C2 ATOM allows you to track unlimited assets and automate preventive maintenance. Mitigate impact using dynamic relations/impacts view, helping your teams with change processes.

All-around Automation

Automation is an integral part of the solution through codeless easy to use business rules. This allows escalation, workflow management, task assignment automation, custom triggers creation, asset automation, approvals.

Reach your potential

Enabling Quality Service Delivery

C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. Beyond IT, this integrated system also allows organizations to scale up using cross-departments service catalogs and enable self-service portal to reduce agents’ workload, putting IT as a real partner for business.

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Product Overview


Codeless Configuration for a fast and efficient deployment.

Unlimited end-users on web portal, custom fields, tasks, business rules, etc.

One filtered service catalog for multidepartment service & support.

Open & documented Rest- API. Ability to call web services and enables third party integration.

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Raise your service desk bar / Go to the next level

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