ITSSM Solution in Managing and Supporting your IT Services
C2 ENTERPRISE is a service desk solution for IT departments edited by C2. Relying on more than 10 years of experience in the management of support activities, C2 ENTERPRISE answers the need for organizations to rationalize their IT processes without ever sacrificing flexibility.
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Manage and automate requests, from their follow-up to their resolution, while respecting the scenarios...
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Automatically process the reception of emails addressed to your support department...
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Acting like a true resource center for your developments, C2 SDK provides all your Web services...
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Offers the possibility to the client, through of a modern portal, to submit a request from any terminal equipped with a web browser...
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Access C2 ENTERPRISE solution from any terminal equipped with a web browser...
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Enables the discovery and complete inventory of your organization's IT assets...
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Allows you to setup interactive polls to make a precise diagnostic...
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Going further than the usual service catalog offerings,...
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ITSM Business Intelligence Solution in Justifying Costs and Resources of your IT Services
The C2 MOST service catalog means your IT department and service desk will have the tools they need to publish a service catalog, manage agreement (SLA, OLA), accomplish tasks, respond to requests and provide customer service. When it comes to justifying your IT department costs and resources, and much more.
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