C2 announces the appointment of Yves St-Arnaud as Vice President, Practice Management Services
Posted on Thu, Apr 12, 2012
C2 announces the appointment of Yves St-Arnaud as Vice President, Practice Management Services
MONTREAL, April 2, 2012 - Stephane Lauziere, president of C2, today announced the 
appointment of Yves St-Arnaud as vice president, practice management services. Mr. St-Arnaud has a mandate to accelerate the growth of products and services offered by C2 in terms of management tools and services to deliver services to all customers of the company.
"Yves St-Arnaud is a seasoned executive whose reputation is well established. He has extensive experience in the IT field and has successfully demonstrated its ability to successfully implement methodologies for improving IT management processes, "said Mr. Lauzière. "His broad experience, particularly in the field of IT service management (ITSM) is a valuable addition to C2, which is working to further expand its operations in Canada and around the world. "
Prior to joining C2, Mr. St-Arnaud was the President and founder of Stay Technologies Inc., a firm specializing in IT service management and an accredited ITIL® training provider, professional services associated with it and the development and integration of technological tool. He helped develop the framework for the configuration information management and change management for the Department of National Defense of Canada. He is also a founding member of the Ottawa-Gatineau Chapter of the itSMF. Recently, he participated in conferences of the itSMF International, itSMF USA, and itSMF Canada as a speaker. Involved for over 10 years in the ITIL® framework, he was a crucial of the success around the launch of ITSM projects for several federal government departments including the Canadian project SMIP/PAGS of Public Works and Government Services Canada.
Mr. St-Arnaud holds a college degree in Computer Science from the College of Ottawa and a BA in Business Administration from the University of Hull. He also holds a professional certification of Project Management (PMP) of the PMI institute and several levels of ITIL® certification to Expert level.
ABOUT C2
C2´s ability to deliver outstanding results has attracted hundreds of clients, including a who’s who of top brands and world-class IT managers across many industries – from retail, gaming, and insurance to financial services, health, education and business to business. We work side by side with our clients to help them develop relevant, effective, IT Service Management (ITSM) Solutions. Our flagship Service Desk solution C2 ENTERPRISE, enable notably to optimize the quality of internal and external services, organizational management processes, centralize all information on a single platform, reduce risk, increase transparency and performance. Thus, our current customers can already attest positive changes and major reduction of their operating costs, they have seen and continue to see through C2.
ITIL® is a registered Trademark of the Cabinet Office. Information Technology Infrastructure Library is a registered Trademark of the Cabinet Office.