Testimonials

« We are very happy working with C2. Service quality, on-time technical support and after-sales service are aspects we pay particular attention to in our business, and C2 met our expectations.»

Gisèle Gagné

V.P. Quality and Methodologies

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« Within the first six months of implementation, we saw significant changes in our efficiency... »

Ervin Mak

Ex-Manager, Service to users IT Service

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"The versatility of C2 Enterprise, the support requests centralization allowed by this solution, and its great flexibility made possible to significantly increase the efficiency..."

Rachelle Thompson

Help Desk Center, Supervisor

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« C2 Enterprise allows us to keep re-usable data regarding requests addressed to our IT Helpdesk. It enables us to increase our efficiency, to respond faster to our customers and to achieve cost savings.»

Richard Quesnel

General Manager of Information Technology

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« C2 Enterprise is user friendly, flexible and improves the communications between the members of a same team and a multidisciplinary teams... »

Louise Lévesque

Assistant General Management, Information Technology User Services Division

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Clients

AMTL Agropur Butler University CGI Desjardins Dessau ETS Fasken Martineau Garda Gaz Metro Hema Quebec Industrielle Alliance La Presse Lassonde McGill University Health Centre Mega Brand Metro Mexx Ministere Quebec Nurun Orange Saputo Sogique Ubisoft Uniprix Yellow

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Why Choose C2?

Here are the added values offered by C2 Enterprise:

  • Optimization and centralization of all of your management processes for internal and external services
  • User friendly
  • Customizable interfaces based on your business needs
  • Remote access from anywhere with WebResource and WebClient
  • Option to create specific modules based on your business reality
  • Real-time access for an overview of all customer service operations
  • Increased performance
  • Enhanced quality of internal and external customer service
  • Increased transparency of your management system
  • Improved quality of global management and control of operations
  • Risk reduction
  • Immediate reduction of operating costs
  • High-quality, rapid technical support available at all times
  • Production of statistical reports, performance indicators and balanced scorecards
  • ITIL® compatible
  • New versions available periodically

ITIL® is a registered Trademark of the Cabinet Office. Information Technology Infrastructure Library is a registered Trademark of the Cabinet Office.

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