MONTREAL GATEWAY
"C2 Enterprise allows us to keep re-usable data regarding requests addressed to our
IT Helpdesk. It enables us to increase our efficiency, to respond faster to our customers and to achieve cost savings."
Richard Quesnel
General Manager of Information Technology,
Montreal Gateway Terminals Partnership
Download the case study
FASKEN MARTINEAU
“The versatility of C2 Enterprise, the support requests centralization allowed by this
solution, and its great flexibility made possible to significantly increase the efficiency of Fasken Martineau services which use C2 Enterprise.”
Rachelle Thompson
Help Desk center, supervisor,
Fasken Martineau
Download the case study
GARDA
«C2 ENTERPRISE helps to significantly increase the efficiency of technical support 
processes and the productivity of work force. This way, the system enables to better monitor the follow-up of all requests and ensures a precious time saving.»
Richard St-Denis
IT Support Manager,
Garda
Download the case study
NURUN
«By having an overview of the whole process, and being able to better evaluate
the work to be done and to properly assign requests to the appropriate specialists, we dramatically reduced the average processing time.»
Gilbert Beck,
Senior consultant,
Nurun
Download the case study
CGI
« We were looking for a simple, effective product to replace the tool that backed our application maintenance management processes. C2 Entreprise helped us to meet our business requirements in this particular case, and has been an asset to us and our clients. We noted a visible improvement within three months following the implementation of our processes and the application.
We are very happy working with C2. Service quality, on-time technical support and after-sales service are aspects we pay particular attention to in our business, and C2 met our expectations.
We have been relying on C2 Entreprise for a long time. We know the product well and, over time, have developed a solid working relationship with the on-site team. We chose this product for its user-friendly application, configuration and stability, because we wanted to offer a leading-edge solution to our own clients. »
Gisèle Gagné
Vice President Quality and Methodologies
CGI
DESSAU
« Our partnership with C2 started two years ago. Within the first six months of implementation, we saw significant changes in our efficiency with our follow-ups and information centralization.
We are using at the present time these modules: C2 InterMail, C2 WebClient, C2 Profiler and C2 InterAction. We selected C2 Enterprise due to the best price VS functionality ration of the industry. In summary, C2 Enterprise is a simple, effective and high-quality product. »
Ervin Mak,
Manager, Service to users
IT Service
DESSAU
Ministère des Ressources naturelles et Faune du Québec
« C2 is a company established in the Province of Quebec, the members of its team are thoughtful and devoted professionals considering their customers' needs. The services are fast and courteous. Furthermore, they know exactly how to adapt themselves at the level of our knowledge and supply the information consequently.
C2 Enterprise is user friendly, flexible and improves the communications between the members of a same team and a multidisciplinary teams; which facilitates management tasks such as daily follow-ups and data extraction from past and current activities. »
Louise Lévesque
Assistant General Management, Information Technology
User Services Division
Ministère des Ressources naturelles et Faune du Québec