Complete and Integrated Service Management Solutions

Block 1

Powerful Automation Features

Improve your teams efficiency and reduce resolution time.

Improve your teams efficiency and reduce resolution time.

Rationalize service & support cost

Enterprise

Service & Support Analytics

Raise service quality with metrics, KPI, and dashboards.

Raise service quality with metrics, KPI, and dashboards.

Measure teams performance

Nos services

Evolutive and Dynamic Knowledge Base

Break the silos and facilitate collaboration.

Break the silos and facilitate collaboration.

 

Improve customer satisfaction

Clients

Agence de la santé et des services sociaux de Montréal
Centre hospitalier universitaire de Québec
Fondation Cité de la santé
McGill University Health Centre
Régie de l'assurance maladie
Ministère de la santé et des services sociaux
Health & Biomedical
Health & Biomedical
Agriculture, Pêcheries et Alimentation Québec
Loto Québec
Ministère du Conseil exécutif
Sécurité publique Québec
SODEC
Public Institutions
Public Institutions
BPR
CGI
Roche
S.M. International Group
Enterprise of Services
Enterprise of Services
350 Organizations Rely on our SolutionsSee our Customers
Harnois Groupe Petrolier
Lassonde
Metro
Manufacturing & Distribution
Manufacturing & Distribution
Industrial Alliance
La Capitale
Dale Parizeau Morris Mackenzie
Desjardins
Groupe Ultima
Finances & Insurances
Finances & Insurances
Ville de Gatineau
Ville de Granby
Ville de Laval
Ville de Lévis
Ville de Magog
Ville de Saint-Jérôme
Ville de Sherbrooke
Citizen Demands
Citizen Demands

Resources Section

Let us Guide you in Improving your Service Management

DISCOVER OUR BLOG

Blog - September 22 2016 - For people who perform recurring tasks and often mechanically,  having to model their... »

Knowledge at your Service

ITIL® V3 2011 and Project Management

Guides & Documents

This service desk guide includes tools to measure the quality of services and support activities... »

WHAT’S NEW IN ITSM?

December 17 2015 - C2 Enterprise does not only support your team with our service desk solution, but we push our... »
June 19 2015 - C2 Enterprise is proud of his selection in the 3rd cohort of SME Passport program. With the... »