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Your business

"By choosing C2 ENTERPRISE, you become more competitive by investing time and energy on what really matters, your business."

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Agile

"Automate and process requests, C2 INTERACTION provide the agility you need for unparalleled productivity."

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EFFICIENT

"Efficiently process a much higher volume of requests by letting C2 INTERMAIL deal with routine tasks."

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FLEXIBLE

"C2 WEBRESOURCE provides to your support teams the flexibility of remotely access the C2 ENTERPRISE suite, providing better reactivity, anywhere."

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CONTROL

"A tool like no other, C2 ASSET provides full control over your IT inventory and can rationalize operating and upgrading costs."

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You would like to get a demo and know all about what C2 MOST (Service Catalog) can do for your organization ?

 

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Testimonials

« We are very happy working with C2. Service quality, on-time technical support and after-sales service are aspects we pay particular attention to in our business, and C2 met our expectations.»

Gisèle Gagné

V.P. Quality and Methodologies

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« Within the first six months of implementation, we saw significant changes in our efficiency... »

Ervin Mak

Ex-Manager, Service to users IT Service

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"The versatility of C2 Enterprise, the support requests centralization allowed by this solution, and its great flexibility made possible to significantly increase the efficiency..."

Rachelle Thompson

Help Desk Center, Supervisor

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« C2 Enterprise allows us to keep re-usable data regarding requests addressed to our IT Helpdesk. It enables us to increase our efficiency, to respond faster to our customers and to achieve cost savings.»

Richard Quesnel

General Manager of Information Technology

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« C2 Enterprise is user friendly, flexible and improves the communications between the members of a same team and a multidisciplinary teams... »

Louise Lévesque

Assistant General Management, Information Technology User Services Division

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Clients

AMTL Agropur Butler University CGI Desjardins Dessau ETS Fasken Martineau Garda Gaz Metro Hema Quebec Industrielle Alliance La Presse Lassonde McGill University Health Centre Mega Brand Metro Mexx Ministere Quebec Nurun Orange Saputo Sogique Ubisoft Uniprix Yellow

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ITSSM Solution in Managing and Supporting your IT Services

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manage efficiently your Portfolio

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ITSM Business Intelligence Solution in Justifying Costs and Resources of your IT Services

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News

How to justify the cost of your IT department?
A comprehensive and easy to use service catalog will help to increase your IT department’s efficiency while making the value of your IT work more visible to upper management, giving your department the power to justify depart­ment costs with ease and clarity.   Portfolio management must be accomplished with a complete service management tool. As the nerve center of almost any...Read More
A Communication Agent Towards a Nimble Support
Information and customer satisfaction is paramount to any organization. It is also important to have the right tools to support this information.   As a function of communication between users and customer service, C2  Profiler  allows you to setup interactive polls to make a precise diagnostic or inquire about client satisfaction after an intervention. Fully...Read More
Should the public sector establish strategic management?
Private enterprise has raised customer expectations of customer service. This means the public sector is under pressure to offer that same level of service but with­out higher funding or increase in staff. Strategic management in the public sector will help you raise the bar on service with­out raising the tab on taxpayers. By giv­ing you the tools to streamline your work processes you can...Read More
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